Frequently Asked Questions
New to ChipMeUp ?
Watch these short videos to get started
General
- Overview of ChipMeUp »
For a 3 minute overview of ChipMeUp please see the video here
ChipMeUp is a site where poker players can raise capital to play in tournaments, and investors can invest in tournament players earning a share of their winnings.
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Chipmeup.com allows people to buy stakes in poker players in tournaments online and around the world.
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Easy to join and sign up, buy and sell shares with players around the world within minutes.
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Track your investments and analyse results.
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Find yourself owning a piece of the new superstars of poker or playing tournaments you could never afford!
Is ChipMeUp associated with any casinos or poker sites?
No. We are completely independent.
Is ChipMeUp a gambling website?
No. This site just brings poker players together, allowing poker players to buy and sell shares in poker tournaments.
- Referrers »
When a new player signs up to ChipMeUp, they have the option to specify a 'Referrers Username' (the 'referrer').
The person they refer will earn 10% of all fees they generate forever (both Event creation fees and share buying fees).
Tracking the users you've referred
You can track how much money you've earned from users specifying you as their 'referrer' - you can find this in
My Summary.
- Adding Referral banners to your website
Staking
- What are ChipMeUp $, and what can I do with them?
- What is Stakeback?
- What is p/v or Price/Value percentage?
- What happens once I create a new event? »
Once a new event has been created, the shares will be available for anyone to purchase.
- If the purchaser used ChipMeUp $ the amount will show up as 'locked' in your Balance. Once the event has been played and results entered this will be released to your account where you can withdraw it.
- If the purchaser did not use ChipMeUp $ you will be notified and once you have confirmed that a payment has been made via PokerStars/Full Tilt etc, you should set the share to 'sold'. A seller can do this by clicking on the share and changing the status of the share to 'sold'.
If you do not sell all your shares in an event, you are still expected to play the event. All unsold shares are assumed to be paid for by the seller. The seller does not need to manually purchase the shares for themselves.
If you do not sell any shares in the event, you do not have to play the event, and you can get a refund for the ChipMeUp fee that was charged to create the event.
Once the event start time has been reached, shares will no longer be available for purchase and the event status will change to 'running'.
- How can I get my Seller Fee refunded? »
If you cancel an event, or click 'I did not play this event', then you should be eligible to get a refund.
Near the top of the Event page you should see a link to 'Seller Fee Refund'.
The refund is only available if the following is true:
- You didn't sell any shares
- You didn't enter any results for the event
- The refund request is within 30 days of the event finishing
- How does a seller payout winnings? »
Click the "Payouts" link at the top of the Event page and follow the instructions.
- Can a seller reserve shares for non-members? »
Yes! If you are the seller of the event you can reserve a share for yourself or for a non-member.
To reserve the share simply click on the share(s) you would like to reserve and then click 'Reserve Pending Shares'.
You can then write a note on the share(s) to remind you who they were for.
Once a share has been reserved, it can be set back to 'open' by the seller at any stage before the event starts. It will then be available for anyone to purchase again.
- Can I verify the identity of sellers on the site? »
Often when you are buying shares in a ChipMeUp member, and you only have a seller's login name as an identity.
The best way to verify a user on the site is to check their poker site usernames on their profile page - they will have an asterisk (*) next to their name if they have transferred to ChipMeUp from that account.
If you believe someone's poker site username doesn't match their identity then you may want to avoid purchasing shares in this player and contact us via the
contact form.
You should also check existing feedback on a seller via their profile page. This will give you a good indication of their transaction history with other ChipMeUp members in the past.
- Where can I get a ChipMeUp avatar from? »
Download the ChipMeUp avatar
here (Right-click "Save As").
For Poker Stars:
- Download the above image (right-click and select "Save Link As.." or "Save Target As..")
- Log in to PokerStars
- Select "Account" and then "Select/Change Image.." from the drop down menu
- Select the "Change Image" button
- Select the saved image on your machine, resize the square around the image so it fits inside the circle on the right hand side
- Select "Save"
Problems
- What do I do about banned players/scammers? »
As ChipMeUp is based on trust and honor there is scope for some players to 'scam' other players. ChipMeUp is continually looking for ways to stop these 'bad eggs' from operating on the site. If you have suggestions on how we can improve this please contact us
here.
ChipMeUp reserves the right to ban players
and associated accounts (friends, same IP address etc) where the integrity of a user is in question.
Please see the list of banned players and report scammers
here.
- Troubleshooting and Miscellaneous »
I'm having trouble viewing parts of the website - whats wrong?
www.chipmeup.com should be fine under all modern browsers.
Javascript and cookies should be enabled on in the browser.
What currency does ChipMeUp use?
All prices are quoted in United States dollars ($USD).
How does ChipMeUp guarantee my winnings?
ChipMeUp does not guarantee any winnings, the contract is between the buyer and seller.
All money transfers are organised by the player and investor.
How can I contact ChipMeUp?
Please use the contact form
here.
I didn't receive an activation email, what should I do?
Please click
here to resend the activation email, if that still doesn't do the trick then contact us
here.
